Last Updated: May 22, 2026

At Centora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment providers)

Order Information

  • Products purchased
  • Order history
  • Delivery details

Technical Information

  • IP address
  • Browser type and device information
  • Cookies and browsing behavior
  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and shopping experience
  • Send order updates and promotional offers
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website performance
  • Provide personalized content and advertisements

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

However, we may share your information with trusted service providers, including:

  • Payment gateways
  • Courier and shipping companies
  • Marketing and analytics providers
  • Website hosting and technical support services

These third parties only receive the information necessary to perform their services.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of promotional communications at any time

To make any requests regarding your data, please contact us using the information below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

8. Children's Privacy

Centora does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to remove it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Website: https://centora.com.pk/
Email: support@centora.com.pk

This Privacy Policy is intended to comply with applicable privacy and consumer protection practices for eCommerce businesses.